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apostolicmomma 02-16-2011 06:12 AM

Why is it not showing up??
I have a positive balance in my paypal account but it's showing zero balance....??? I'm so confused. I checked my bank account to see if maybe it just went directly in there but it didn't. I'm trying to avoid calling the number to speak to a representative b/c they charge you. I'm hoping that maybe someone else has had this happen before and can help me out. :)

DaisyDiaper728 02-16-2011 06:35 AM

Re: Why is it not showing up??
I had this happen once when a seller refunded me a partial payment for shipping. B/c her refund was a bank transfer they put my balance on hold until it cleared. It had something to do with the fact that my payment to her was larger than the current balance on my acct? I don't quite remember. Anyway, I called CS to get an answer but they didn't charge me for it.

apostolicmomma 02-16-2011 06:55 AM

Re: Why is it not showing up??
Do you remember the number? I called the number they have listed on their site and it redirected me to a 900 number that I have to pay for.
I did recently have a refund but I also had a payment to my account. Neither was for a great deal of cash but still.

DaisyDiaper728 02-16-2011 08:09 AM

Re: Why is it not showing up??
I don't was just the number listed on the PayPal site in their "contact us" section...but I called with my cell so I don't really pay attention to the numbers.

~Laura~ 02-16-2011 08:59 AM

Re: Why is it not showing up??
Log In to PP. Go to 'Help'. On the Help page, on the very bottom of the right hand side is a 'Contact Us' link. Look for Number 2, under that are a few options. Click on the 'Call Us'. That gives you a pin number and a free to call number.

1-888-221-1161 is PP's number.

apostolicmomma 02-16-2011 09:16 AM

Re: Why is it not showing up??
Yep....that's the number I called. I had the pin ready and everything and it redirected me to the 900 number....

apostolicmomma 02-17-2011 09:41 AM

Re: Why is it not showing up??
It's showing up now! Whew!! :) Still not sure why it took so long. I've never had that happen before.....

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