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mamarudy 01-06-2013 11:55 AM

what is your opinion on Kissaluvs in general?

For Christmas my mother bought me two pairs of the pocket trainers. i had asked for them, i liked the style and the fact that they had a pocket to add absorbency. i should have done my homework and read reviews. before ever leaving my mother's house, a snap broke off of both of the trainers. after taking a closer look i noticed that the pocket is so narrow, no insert will fit into it (at least not in the crotch). the fit is good, now. but DD is not to that stage yet where we are truly ready for a trainer that doesn't hold more than one pee. i was hoping to have these for when she gets to that point, but when that time comes they may not fit her.

i contacted customer service (twice by email, tomorrow i'm calling) and have had no response. i'd love to have the money back for them but don't know if they will refund. but i certainly don't want credit for any of their other products if this is the quality you get.

has anyone had positive experiences with this or other kissaluv products? did i just get duds? i am certainly disappointed in the lack of response from their customer service and wonder if anyone else has run into problems?

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