Kissed By the Moon has awesome customer service (which doesn't help you now, I know) and she keeps her FB page very active so you always know what's going on.
Happily unmarried mama of 3 (sometimes 4 when SO forgets his age) and some of those other funky acronyms mamas use here...
"I did then what I knew how to do. Now that I know better, I do better." Maya Angelou