[Catbutt Diapers]

What kind of packaging did you use? Did you use a sealed poly mailer? Or was it a paper envelope?

If it was a poly mailer I would say you did your best, seller could have bought insurance. Personally I would refund a portion - either the shipping cost, or half the diaper cost.

If it was a paper envelope... paypal/the mods would probably hold you repsoncible, since it says right on the site somewhere NOT to use paper for this reason.

the whole situation sucks all around though