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Old 01-30-2012, 08:31 PM   #14
Lesley@CottonBabies's Avatar
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Join Date: Dec 2011
Location: St. Louis, MO
Posts: 377
Re: MIL got the wrong diapers

Hi ladies! Just here to clear a few things up! The 10% restocking fee is for products that are returned for a refund, that are not manufactured by Cotton Babies. With your bumGenius 4.0's you will only need to pay the shipping to Cotton Babies, and the price difference for the Elemental diapers. Cotton Babies will take care of the return shipping, and there will be no restocking fee. Just be sure to add the name of the purchaser in your RMA form, so the Returns department will be able to look up the order information. Let me know if you have any more questions!
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