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Old 01-30-2012, 09:36 PM   #1
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Jeanne
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Join Date: Jul 2007
Location: Tomah, WI
Posts: 402
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I need some advice...

I just got a new, never even washed EcoPosh wool soaker from another Mama. It will work fine and I like it enough to keep it- except- the workmanship is jacked up. There is a long string hanging off one of the seams and a snag that was clearly sewn in when it was worked up.

Do you think I could contact the maker and have it exchanged? To pay so much money for a product that has quality issues really pisses me off. None of this was disclosed to me when I bought the soaker. I could probably get a refund from the Mama who sold it to me, but I want to know who actually makes these and try that route first. Anyone have the contact info.? I looked and just found retailers.
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Jeanne: wife to ChrisSAHM to my 4 girls: Jesse(19), Nicci(16) Natalie(15) Grace(6), and baby Liam born 8/4/11!
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