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Old 07-10-2012, 06:54 PM   #17
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Join Date: Mar 2007
Location: la la land
Posts: 19,890
Re: What's the right thing to do

Mmm.. maybe I'm a pushover but I think seconds have to be functional. Missing snap isn't functional. BB should be fixing this and I think they would if you asked. Maybe have her send it to them for the repair which they will do under your name and reciept and when it's done you can ship it back to her. Shouldn't cost too much since it would just be the shell.
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