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Old 07-29-2012, 02:21 PM   #8
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m&m&m
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Join Date: Feb 2010
Location: Bellingham, WA
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Quote:
Originally Posted by juliasmom
Im going to Rave about Kissed by the Moon now . I placed an order for 2 small Bamboo Sandys and they accidentally sents xs. They reimbursed $5 for shipping and I received the correct size and a free pair of babylegs 2 days after calling about the mistake. Now that is customer service!
That is awesome, but at the same time they lost more than any profit they would have made (plus some!) So it sucks on both sides for sure when accidents/defects happen.
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