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Old 08-18-2012, 01:50 AM   #10
BeccaSueCongdon's Avatar
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Join Date: May 2012
Posts: 3,621
You should talk to someone at eBay. Keep all your messages to eachother and get delivery confirmation on the return. I wouldn't mail it back unless I had a written commitment from the seller that they would refund. If you two can't settle on the amount of refund, there is no harm in just setting that up for resolution. You can open the case and check the "item not as described" option and in the notes write that the seller agrees to a return/refund but you disagree on the amount. And leave it for eBay to arbitrate. Having an amicable case open like that doesn't have to be a big deal.
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