I totally agree! I'd ask for pictures so you can decide if you still want the doll.
Originally Posted by ~happy2Bamommy~
I'd email her and tell her you may be able to get the pen off.
Ask for a picture of the damage.
Chastity ~wife to Mark and mommy to 5 amazing little people~Meghan 15, Tanner 11, Cohen 6, Casey 4, and Cooper 3.