Re: Grrr...I hate eBay sometimes!
I've caught stains right before mailing when I sell on ebay (I check stuff when I list it and then give it a last look before mailing) but I've always shown the buyer a picture and offered a discounted price and then let them decide. Occasionally stuff happens and stains are missed. I'd rather not ship and be upfront than lie and have an upset buyer.
I do find it odd that she didn't still offer you the doll discounted.
E, wife to my rock, S 2009 Mama to DD 1/13