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Old 10-17-2012, 06:06 PM   #184
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Re: Second up at CottonBabies - a lot of different stuff!

Originally Posted by eileprose View Post
I finally got in touch with cotton babies. My 3 digit CC code was wrong. So I told them and they processed the card. My order status changed to pending payment, then the order disappeared! But now my CC shows the charge. UGG. I know its my fault that the number was typed wrong but why didn't they alert me? Why did it take me calling them to figure out that there is an issue? I just really wanted my 4 freetimes, I mean I ordered an albert and a lovelace and 2 colors!

I hope tomorrow that the order reappears. Its not even listed under my account. POOF! Like I never even made it.
I had to give them my cc info over the phone since something weird happened when I was putting my order in. And my order disappeared from my account as well. But since she said the payment went through and would ship out the next day I just waited. And a two days later my order arrived!

I wouldn't worry yet!

Oh, and I did receive a shipping notice email the next day, so that let me know that all was okay.
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