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Old 10-27-2012, 06:45 PM   #12
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croth7
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Join Date: Sep 2008
Location: New Brunswick, Canada
Posts: 1,235
Re: shipping to Canada

Quote:
Originally Posted by mommy24babes View Post
I quizzed our pp lady while there getting estimates for shipping the other day.
For packages coming from the states Canada post can track them by the customs number once they enter Canada. You have to call in though it doesn't work to put the number in yourself.

One thing I didn't realize is that all our packages except letter mail include $100 insurance on them. Makes me a bit less nervous mailing things out without being able to get dc.
Not sure how it actually works but better than nothing.
I had a package get lost that I was shipping to the US. I called Canada Post after 4 to 6 weeks and they asked me for some information found on my receipt. They advised me that I would need to wait 75 days prior to an investigation being open. After the 75 days, I called back and they did a search for the package. I received a letter in the mail a week later and they told me that I would be receiving a cheque for the amount/declared value (filled out on the custom form) for the item. Less than a week later I received a cheque for the item that was lost from Canada Post.

I hope this helps. The 75 days is a really long wait though.
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