Re: Why are retailers dropping Sloomb?
The policy was different when the orders were placed too. They change things like this fairly frequently and without warning and then they actually do something entirety different. It's really confusing.
Originally Posted by madebymommy
This is their policy, which is kind if confusing. One place it says that they will replace defective merchandise "at their discretion" within 30 days and then later on it.says they will only issue refunds only if bought directly from sloomb, and then further down it says they will replace or refund if a defective item is purchased from a retailer, within 30 days.