Re: Is more than 18% gratuity expected? Im confused...
Did you have a large party? When I was a waitress 20% gratuity was added with a party of (I think) 8 or more.
I don't think you did anything wrong though! I tip 10% for poor service, 15% for good, 20% for great.
K&K My little firecracker
Lennon 10.09, crying before he fully emerged
and My little sweetheart
Indi 6.12, born smiling