Ask for mod mediation?
I imagine she found this thread. That's where the anger likely came from?? Because I think you were reasonable in expecting communication. My children have been in the hospital before. I feel for people. I do! But they have to understand they TOOK my money and I need to know I will get my items or a dang refund. My money was not a loan for an undeceived amount of time. Kwim? Communication is KEY!! And why all the sudden you get the communication you wanted? This thread.
BFing, CDing, all natural mama to three boys! Certified lactation Counselor