eBay dispute timeframe
How long from the auction end date do I have to open an eBay case?
Auction closed on Nov. 10.
Item received on Nov. 21 with undisclosed tear in front so I messaged seller.
Seller responded Nov. 22 that she didn't notice the tear and offered to refund the bid price but not the shipping price, which was 5x as much.
Responded Nov. 30 asking if she'd consider refunding shipping as well. No response from seller.
Anything I can or should do now?
, Proudly Canadian