Re: eBay dispute timeframe
I believe you have 45 days.
Go to the transaction in paypal and open it up.
The option to open a dispute is there.
Open and write to her asking for the promised refund.
Copy and paste any past conversation that took place off paypal.
Wait for response.
If she doesn't respond, escalate to a claim.
As long as you paid as goods, she will have to refund you the FULL amount you paid for item.That includes anything you paid her for shipping,. Paypal will not allow her to keep any of it. Paypal will require you pay return shipping cost.
You can always request a partial refund if you wish to keep the item.
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