[kstar]

Originally Posted by tjs77tsa I had an item that I noticed a spot on after it had sold I sent the buyer a message and cancelled the transaction with the reason being that I noticed a stain if the buyer agrees to cancel feedback is blocked and you get your final value fee back. if they don't agree it still gets cancelled but you don't get the final value fee back.

Should I issue refund before or after the transaction is cancelled?