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Old 01-16-2013, 10:08 AM   #2
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pumpkinseeds
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Re: PP reveiw of payment?

Quote:
Originally Posted by gutterflower3 View Post
I hope this is an ok place to post this question. I have never had this happen before. I received a payment from someone on here and got an email saying:

"To help protect you, we're reviewing this payment.
The Payment Review may take up to 24 hours. When we've completed the review, we'll either clear or cancel the payment. If the payment clears: You may proceed to process the order. To know if your item is covered, check the 'Seller Protection' section of the 'Transaction Details' page and ensure that it states 'Eligible'.
You shouldn't ship the item until we let you know that the payment has cleared. We'll send you an email when we complete the review or you can check the Transaction History tab of your PayPal account."

on my PP account it says not to ship yet. has anyone had this happen before and what does it mean?
It means its a potentially fraudulent transaction. Either the CC owner reported it lost, stolen, or is disputing the charge, or has a history of disputing charges with paypal, etc. Contact your buyer.
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