Re: Green Momma 2007- Banyan Tree OS Diapers
Approximate date of purchase:
Deposit made on 9/9/09. Total payment was requested on 11/11/09, and was paid on the 12th.
Where did you purchase the item(s) from:
What did you buy:
2 custom fitteds
How was the customer service:
Poor, extreme lack of communication. I was never updated on my order and after 2 months went by and a few messages from me, the diapers were finally done. I voiced my dissatisfaction of another 2 weeks passing with no DC number. I received an immediate response with the DC number, and the diaper arriving the very next day. It's bad CS to take over 2 months to make and ship 2 fitteds, and to take another couple weeks to send a DC number. But still have time to post on DS and bump their WAHM page everyday.
Review of the product:
They are good quality diapers and were correctly made to order.
Any additional comments:
Initially I wanted to return the diapers for a full refund including shipping back to her, but I decided to keep the diapers after she told me that she would refund the money, but only after she got them back. I felt uncomfortable, and didn't want to risk being out the money, time, and diapers.
Would you do business with them again? Yes/No
Debbie: wife to my loverboy since '03 and mom to 3.