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Old 12-01-2009, 12:45 AM   #4
hellodebbie87's Avatar
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Join Date: Jul 2007
Location: Seattle/Olympia, WA
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Re: Green Momma 2007- Banyan Tree OS Diapers

Approximate date of purchase:
Deposit made on 9/9/09. Total payment was requested on 11/11/09, and was paid on the 12th.

Where did you purchase the item(s) from:

What did you buy:
2 custom fitteds

How was the customer service:
Poor, extreme lack of communication. I was never updated on my order and after 2 months went by and a few messages from me, the diapers were finally done. I voiced my dissatisfaction of another 2 weeks passing with no DC number. I received an immediate response with the DC number, and the diaper arriving the very next day. It's bad CS to take over 2 months to make and ship 2 fitteds, and to take another couple weeks to send a DC number. But still have time to post on DS and bump their WAHM page everyday.

Review of the product:
They are good quality diapers and were correctly made to order.

Any additional comments:
Initially I wanted to return the diapers for a full refund including shipping back to her, but I decided to keep the diapers after she told me that she would refund the money, but only after she got them back. I felt uncomfortable, and didn't want to risk being out the money, time, and diapers.

Would you do business with them again? Yes/No
Debbie: wife to my loverboy since '03 and mom to 3.

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