Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 08-15-2012, 11:12 AM   #1
anrmom21's Avatar
anrmom21
Senior Moderator
sitesupporter
seller
seller
 
Join Date: Oct 2009
Location: Sweet Home Alabama
Posts: 1,671
My Mood:
What would yoo do?

I purchased an item off the fsot before the 7th not sure the exact date right this minute. I still haven't received a dc number I am pretty sure it has not been shipped yet. I pm'd the seller yesterday and asked if it had been shipped yet and I still haven't got a response and yes she has been on since I sent the pm. Can I ask for a refund? I really needed this item for this weekend. Where do I go from here? I know it has only been a little over a week but when I sent pp she said she would get it out asap.
anrmom21 is offline   Reply With Quote
Old 08-15-2012, 03:46 PM   #2
Hillargh
Banned
 
Join Date: Mar 2011
Posts: 7,903
My Mood:
Yesterday was her last day to ship per DS rules (5 business days). Did you tell her you needed it by this weekend? If not, make sure you do so in the future if you need a rush on something, or need it by a particular date. Unless specified and agreed upon, the seller can ship any time in those 5 days.

You can tell her you want a refund, but seeing as how you say she isn't responding to your PM, she may not respond or at least in a timely manner. But it hasn't been a long time IMO, with you just PMing her yesterday.

I would send a PM stating you have yet to receive DC or any shipping confirmation from her, you needed the items by this weekend, and since that isn't possible with standard shipping now you want a refund. Then open a claim with PP if you don't hear back. At least that way you'll have proof you asked, if she hasn't shipped yet and decides to ship AFTER you ask for one.

I would also contact a mod if you can't get a response from her. And if she hasn't shipped by now.

Sent from my Galaxy Nexus using DS Forum
Hillargh is offline   Reply With Quote
Old 08-15-2012, 03:49 PM   #3
Fishie Kisses's Avatar
Fishie Kisses
Registered Users
sitesupporter
seller
seller
 
Join Date: Dec 2006
Location: SJV, CA
Posts: 17,654
My Mood:
Yes, please contact a team member with the seller's information
__________________
Tashauna~~proud wife to my trained boo-boo fixer and mama to 4 boys on earth (Jordan-01/15/08, Logan-12/16/09, Connor-05/17/11)...and finally our rainbow Jackson (11/24/13)! and two in heaven ^i^ (10wks-11/12 and 4 weeks 2/13)
Try SWAGBUCKS and get paid!! I've earned over $1000 just since Jan 1, 2013!!!
Fishie Kisses is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.