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Old 03-14-2011, 02:22 PM   #1
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when do I close a paypal dispute?

I bought a diaper a month ago, and it never showed up... so 2 weeks later I contacted the seller and she profusely apologized and said it was going in the mail the next day.

10 days later it still didn't show up, so I tried to contact her... gave her 48 hours, and got no response... I opened a paypal dispute just to make sure (the 45 day time frame was creeping up on me), and emailed again... she never responded to the dispute or my emails...
So I stalked her and found her on facebook... where she finally responded and said the diaper is going out today... and will send me the DC#.

She sounds sincere... her feedback is 100%, so I want to give her the benefit of the doubt...

But when do I close the paypal dispute? When i actually recieve the diaper??
Or when i get a DC#?

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Old 03-14-2011, 02:23 PM   #2
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Re: when do I close a paypal dispute?

wait until you receive the diaper
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Old 03-14-2011, 02:23 PM   #3
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Re: when do I close a paypal dispute?

When the diaper is in your hands
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Old 03-14-2011, 02:24 PM   #4
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Re: when do I close a paypal dispute?

okay... thanks for the quick responses
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Old 03-14-2011, 02:27 PM   #5
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Re: when do I close a paypal dispute?

When it is in your hands and you are absolutely positive it meets your expectations. If you close it when you receive it and then find something wrong with it you can not re-open the dispute. Look it over carefully before you close.
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Old 03-14-2011, 02:38 PM   #6
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Re: when do I close a paypal dispute?

I agree with the others.

Make sure you leave her appropriate feedback. Honestly, if she had been in contact with you the entire time it would be one think. But its another that shes avoided you and its taken this long.
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Old 03-14-2011, 04:33 PM   #7
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Re: when do I close a paypal dispute?

that is a long wait, I would wait to close until you have the purchased diaper in hand
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Old 03-14-2011, 05:06 PM   #8
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Re: when do I close a paypal dispute?

Quote:
Originally Posted by igotmywings View Post
I agree with the others.

Make sure you leave her appropriate feedback. Honestly, if she had been in contact with you the entire time it would be one think. But its another that shes avoided you and its taken this long.
It seems a little shady, I hope you get what you expect!
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Old 03-14-2011, 05:24 PM   #9
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Re: when do I close a paypal dispute?

Make sure you leave feedback! And wait till you have it in hand! As you cant open another one on this transaction once you close it!!!
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