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Old 03-03-2011, 10:31 AM   #11
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Originally Posted by *MamaStacy*
I have also heard that RaR's customer service isn't that great. They rarely ever replace their products. If she got a new item in the trade, I would ask her to send PayPal for that item and each of you keep the faulty items.
Agreed. You get a doll diaper and she gets a shirt with holes and pays for the other item. Nobody has to pay more shipping that way. I don't see why she's whining- selling anybody a delaminated diaper is a big no-no.

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Old 03-03-2011, 10:40 AM   #12
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Re: advice about transaction

She is contacting RaR, so we will see what they say.
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Old 03-15-2011, 02:53 PM   #13
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Re: advice about transaction

Just an update, Kanga Care replaced the diaper no problem.
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Old 03-15-2011, 04:09 PM   #14
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That is awesome! I'm going to contact them again about mine then- I sure hope they changed their policy!
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Old 03-15-2011, 08:40 PM   #15
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Re: advice about transaction

I think they only allow 1 replacement without a receipt, but contact them and see.
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