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Old 05-25-2011, 02:06 PM   #11
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Re: Bummed out...advice?

Originally Posted by cumorah_hill View Post
Yeah the $20 was what round trip shipping would have been (I spent $10 to ship to her). I charged $50 total for all these things, and besides they are trainers for a 2 year old who is potty training.
sounds like the 2 year old fully potty trained and telling you they did not fit is an easy way around the useless purchase. just my thought.

in the past I have never seen wahms pay for shipping back to them. Unforturnately as the market because saturated people began to give everything as a way to sell their product now these actions have set the stage that the manufacturer has limited footing to stand firm behind a purchase such as your $100.00 one recently.

I would offer to refund + delivery confirmation cost when she paid to ship them back. Domumenting the shippment of course. And when the product was received I would sell it back off. You will make your money off of that sale at that price.

Sorry she did this, I wish I could say it has a legit feel to it, but I can't, something feels off about it and not trustworthy.

I hope you get the product back, selll it off and make more from the resale!


Mary Beth, Pioneering the resurrection of cloth diapers in the Pittsburgh area since 2002!
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Old 05-25-2011, 02:15 PM   #12
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Re: Bummed out...advice?

Well, when I have purchased something that is too small I have to pay return shipping and I only got refunded for the actual product and I'm out shipping both ways or some WAHMS charge a 15% restocking fee. If it's a custom and I measured wrong than it's my tough luck. Sorry mama!
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Old 05-25-2011, 02:17 PM   #13
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Re: Bummed out...advice?

Well this happened a month ago and I never heard back from her so I guess she decided she likes them after all or it wasn't worth fighting about. LOL Either way, I am fine with it but it made me hesitant to do this again. Someone asked and I had to tell them no. Unless its a product I am 100% confident in and use myself, I am not going to make it no matter how much someone begs.
Jessica, mama to my four little men: Thomas (11-17-04), Matthew (12-31-07), Jacob (3-2-10), and Parker (5-2-13).
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