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Old 09-28-2011, 10:53 PM   #11
naomi's mama
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Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

what would happen if she files a paypal claim? Would I have to refund her, even if it shows the package was delivered?

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Old 09-28-2011, 11:10 PM   #12
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Quote:
Originally Posted by naomi's mama
what would happen if she files a paypal claim? Would I have to refund her, even if it shows the package was delivered?
Who knows, I've seen paypal do wild things.
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Old 09-29-2011, 01:10 AM   #13
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Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

Quote:
Originally Posted by naomi's mama View Post
what would happen if she files a paypal claim? Would I have to refund her, even if it shows the package was delivered?
No. Your obligation to her has been fulfilled.
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Old 09-29-2011, 07:38 AM   #14
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Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

I actually just had this happen (i think i titled it PO issue)

I was the buyer, i have bought from the seller a few times, DC showed delivered to my city (doesn't say exact addy but she printed from pp and my addy was correct). I called the PO and they said they'd look for it and ask the mailman, who apparently wasn't' working that day anyways. They can't find it. I'm basically out of about $75

I don't know what PP would do, i assume side with the seller since you did ship and if it shows delivered to the correct city, there is nothing more you could have done. In my case, I have no doubt that the seller did in fact ship it to me, and i am not going to attempt to file as she didn't do anything to warrent it....now if i could file with the PO, that'd be different lol! I think i should be entitled to a refund of shipping from the PO, but i doubt they'd give it.

I asked a few questions, so i would know if i was the seller and had this situation arise.

If it was insured, the shipper can file an insurance claim. Since it says delivered, both the shipper and intended receiver must give a sworn statement. Then the case is decided by a different department and she couldn't give any further info (for lack of knowledge). Unfortunately, mine was not.
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Old 09-29-2011, 10:41 AM   #15
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Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

both you and her need to call the PO and pitch an absolute fit!!! Only after I did this did my package show up a week later
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