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Old 04-10-2012, 01:50 PM   #1
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Mama Cloth Custom Order 4 weeks and still nothing :(

I ordered a beautiful (and my FIRST Set) of Mama cloth from a "reputable" seller, It was a custom order but everything I ordered was IN STOCK Fabric. I know she said turnaround could be 4 weeks but NOW its almost been 5 weeks.

I explained to her that due to my PCOS my cycles were very irregular and it had been almost 3 months since my last AF so i KNEW it was coming soon (( my cycles are anywhere form 32-80 days but NEVER longer than that) and i would gladly appreciate if she could send it soon because i would be needing it.

That was 2 Weeks ago. Am I in the wrong? I mean if my customer pleaded to please have them done so she wouldnt have to WAIT another 3 months to try them out i would be right on it! Still no DC number or any other communication from her. She does beautiful work, and i know she has a good reputation so I dont understand , NOT to mention i paid $100 + for these as well. (pretty large order about 14 pads).

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Last edited by Mommax2in2006; 04-10-2012 at 02:11 PM.
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Old 04-10-2012, 02:06 PM   #2
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Re: Mama Cloth Custom Order 4 weeks and still nothing :(

You should probably edit your OP to take out the WAHM's name. You aren't supposed to call out or identify the other party in here.

If you're getting close to 45 days, file with Paypal.
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Old 04-10-2012, 02:06 PM   #3
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Re: Mama Cloth Custom Order 4 weeks and still nothing :(

You should probably edit your OP to take out the WAHM's name. You aren't supposed to call out or identify the other party in here.

If you're getting close to 45 days, file with Paypal.
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Old 04-10-2012, 02:10 PM   #4
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Re: Mama Cloth Custom Order 4 weeks and still nothing :(

Quote:
Originally Posted by kalasin View Post
You should probably edit your OP to take out the WAHM's name. You aren't supposed to call out or identify the other party in here.

If you're getting close to 45 days, file with Paypal.
yes this. id email her again and let her know your concerns and see if she responds
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Old 04-10-2012, 02:11 PM   #5
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Re: Mama Cloth Custom Order 4 weeks and still nothing :(

Quote:
Originally Posted by kalasin View Post
You should probably edit your OP to take out the WAHM's name. You aren't supposed to call out or identify the other party in here.

If you're getting close to 45 days, file with Paypal.
done~ thanks for the HU

I dont want to come off snobbish either, her "in stock" items on Etsy and HC are shipped quickly , and on her FB page she " really wanted to do some custom orders" so i jumped on it, and now im waiting and waiting and waiting... I need to look when i paid her exactly to see if I need to file a claim.
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Old 04-10-2012, 04:45 PM   #6
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Re: Mama Cloth Custom Order 4 weeks and still nothing :(

yes, make sure you file a claim if you don't have the items in hand by day 44/45 just to be safe.

Did she give any response for the delay or when items might be shipping?I dont' make mama cloth, but i can't imagine them taking THAT long to make if you had the items on hand and were requesting custom orders (indicating that you had the time to make them)
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Old 04-10-2012, 05:49 PM   #7
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Re: Mama Cloth Custom Order 4 weeks and still nothing :(

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yes this. id email her again and let her know your concerns and see if she responds
This.
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Old 04-10-2012, 06:22 PM   #8
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I don't think it's unreasonable to expect a response from her or for her to honor the 4 week turn around. I do think it's unreasonable to send her an email at the 3 week mark pleading for her to send them soon. She did say 4 weeks and your order isn't more important than someone who placed before you.

However, she should be responding and have updated you when the 4 weeks had passed. I'd contact her again and file with PP.
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Old 04-10-2012, 06:29 PM   #9
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Re: Mama Cloth Custom Order 4 weeks and still nothing :(

Don't miss your 45 day window to file with Paypal
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Old 04-11-2012, 01:54 AM   #10
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Quote:
Originally Posted by EuphoricDysphoria
I don't think it's unreasonable to expect a response from her or for her to honor the 4 week turn around. I do think it's unreasonable to send her an email at the 3 week mark pleading for her to send them soon. She did say 4 weeks and your order isn't more important than someone who placed before you.

However, she should be responding and have updated you when the 4 weeks had passed. I'd contact her again and file with PP.
I understand where your coming from but I'm sure the buyer would have at least liked an email back either way... It's been 2 weeks since that email and she still hasn't even had a response. It is now a week past the 4 week mark so now she is overdue.

I'd file since you have not heard from her I know a great wahm who works quickly I'd be glad to point you toward if you pm me.
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