Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 05-23-2012, 08:38 PM   #1
mom22girls's Avatar
mom22girls
Registered Users
Formerly: jenmarie
seller
 
Join Date: Sep 2007
Location: Hot and humid midwest
Posts: 1,729
Can't access pm's!!

I've contacted DS admins twice so far, and haven't gotten a response. I can't access my pm's. When I click on "Private Messages" in the upper right, under "welcome", I just get a window where there are 4 folders on the left: Unread, Read, Replied to, and Forwarded. Nothing happens when I click on any of them. Then, to the right, my only option is to download all pms.

I have things for sale that people want to buy, and I can't even message them to let them know that I've gotten their pm's. I've even tried doing a search for the person's name, clicking on their name, selecting "Send Private Message" and I still can't do it. A window chows up with an area for text, a bunch of icons on the left, but I can't send anything.

Can someone please help?

Advertisement

mom22girls is offline   Reply With Quote
Old 05-23-2012, 08:41 PM   #2
Sweet_Fantasy_Fox
No Longer Here
 
Join Date: Apr 2006
Location: ~*West Coast*~
Posts: 61,873
My Mood:
Re: Can't access pm's!!

which admins did you pm? I haven't gotten any messages from you.
It sounds like your having the same issues one of the other admins was having, she was able to log in using I think she said internet explorer instead of firefox, try that and I will direct this thread to the techs.
Sweet_Fantasy_Fox is offline   Reply With Quote
Old 05-23-2012, 08:42 PM   #3
Sweet_Fantasy_Fox
No Longer Here
 
Join Date: Apr 2006
Location: ~*West Coast*~
Posts: 61,873
My Mood:
Re: Can't access pm's!!

Is this what your dealing with?
http://www.diaperswappers.com/forum/....php?t=1393571
Sweet_Fantasy_Fox is offline   Reply With Quote
Old 05-23-2012, 08:43 PM   #4
jaelynsmommy61607's Avatar
jaelynsmommy61607
Registered Users
seller
seller
 
Join Date: Mar 2010
Location: Everett,WA
Posts: 7,494
I couldn't open mine on firefighters either. She suggested upgrading my FireFox. I did and it wouldn't open at all.
__________________
Jessica-Mommy
Jaelyn(6-16-07) & Dominic (2-4-10)
HBA2C Damian(6-19-12)
jaelynsmommy61607 is offline   Reply With Quote
Old 05-23-2012, 09:08 PM   #5
mom22girls's Avatar
mom22girls
Registered Users
Formerly: jenmarie
seller
 
Join Date: Sep 2007
Location: Hot and humid midwest
Posts: 1,729
Re: Can't access pm's!!

Ah, thank you!! It opens when I use IE. Never even thought to try that. Y'all have saved my sanity
mom22girls is offline   Reply With Quote
Old 05-23-2012, 09:09 PM   #6
mom22girls's Avatar
mom22girls
Registered Users
Formerly: jenmarie
seller
 
Join Date: Sep 2007
Location: Hot and humid midwest
Posts: 1,729
Re: Can't access pm's!!

Quote:
Originally Posted by Sweet_Fantasy_Fox View Post
which admins did you pm? I haven't gotten any messages from you.
It sounds like your having the same issues one of the other admins was having, she was able to log in using I think she said internet explorer instead of firefox, try that and I will direct this thread to the techs.
I just it through "contact us," so I'm not sure specifically who it went to...
mom22girls is offline   Reply With Quote
Old 05-23-2012, 09:52 PM   #7
abunchoflemons
Registered Users
sitesupporter
seller
 
Join Date: Apr 2012
Location: usa
Posts: 14,271
My Mood:
Re: Can't access pm's!!

did you add ds to pop up blocker?
abunchoflemons is offline   Reply With Quote
Old 05-23-2012, 09:55 PM   #8
~happy2Bamommy~'s Avatar
~happy2Bamommy~
Four things come not back: The spoken word; the sped arrow; the past life; and the neglected opportunity.
sitesupporter
seller
seller
 
Join Date: Apr 2006
Posts: 22,726
My Mood:
Re: Can't access pm's!!

Quote:
Originally Posted by mom22girls View Post
Ah, thank you!! It opens when I use IE. Never even thought to try that. Y'all have saved my sanity
I went a wee bit nutty when it happened to me. I kept seeing that my pm's were piling up and couldn't get in there. I had like 60 in two days and was all "Nooooo!!!"



I do know that I tried updating firefox and it didn't work the first time. I had a widow pop up a week or so later that said "update now" clicked that and it was all fixed!

We have reported the issue to tech team
~happy2Bamommy~ is offline   Reply With Quote
Old 05-24-2012, 01:40 AM   #9
2+2macht4's Avatar
2+2macht4
Super Moderator
sitesupporter
seller
seller
 
Join Date: Oct 2010
Location: In a quaint village smack in the middle of the black forest.
Posts: 15,567
Re: Can't access pm's!!

Quote:
Originally Posted by jaelynsmommy61607 View Post
I couldn't open mine on firefighters either. She suggested upgrading my FireFox. I did and it wouldn't open at all.
Tehe I love oauto correct
__________________
Rena , Married to my German BFF T . Mom to 2 energizer bunnies L (12/2010) and E (10/2012). Come play with me: ISO/IHA, M2M,
2+2macht4 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.