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Old 06-08-2012, 05:30 PM   #11
I_run_with_scissors
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Re: ebay auction - buyer overseas? what do I do

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Originally Posted by mrstilly View Post
Thanks! I called paypal this morning and they advised to ship through UPS because the USPS only follows the item to the border and after that it will be shipped the cheapest way possible to the buyer. They also offer no insurance, as PP said. I can ship via UPS and they offer delivery confirmation and a signature once the buyer receives the item, but it is a much greater cost and there are some customs forms/issues depending on what the item is.

In this case it is a cell phone and once I contact UPS customer service, I was informed that the buyer had to contact Israel's Ministry of Communications to obtain approval to receive the item.

*bangs head*

I copied the live chat with the UPS representative to the buyer and let him know I was canceling the sale and relisted *US only*
wow crazy! is that an isreal law or a UPS thing?

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Old 06-08-2012, 09:20 PM   #12
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Re: ebay auction - buyer overseas? what do I do

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wow crazy! is that an isreal law or a UPS thing?
It seemed like a quote from a customs form that she cut and pasted. The buyer said he had bought stuff before and it shipped with no problem, but i just didnt want to take the chance.

He was disappointed but understanding. I was able to relist the item and it sold again very quickly with buy it now.
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