Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 06-10-2012, 07:44 PM   #1
Beccadssmomma
Registered Users
seller
seller
 
Join Date: Nov 2010
Location: Midwest
Posts: 2,091
My Mood:
return/refund question

A mama bought some wool from me --not here -- and would like a refund. She feels that they are felted all over. They were the first pair of longies I had bought (used also on another page) and I have nothing to compare them to. I sold them May 27th and I got a pm on FB today.

Is that too long? Should she have contacted me asap? Should I ask for pics? I have my pics still.

If I refund, does she need to mail them back to me first?

I've never done a refund before, so any advice is good.

Advertisement

__________________
I am
My kids are
and we're thinking about having another.

Beccadssmomma is offline   Reply With Quote
Old 06-10-2012, 08:02 PM   #2
Emmers22185's Avatar
Emmers22185
Registered Users
seller
seller
 
Join Date: Mar 2011
Location: Central Indiana
Posts: 1,613
Has she used or washed them? Don't refund until she sends them back.
__________________
Emily, wife to D , most of the time SAHM, part time sign language interpreter
Mama to S 5/29/09, A 1/27/11, H 11/16/12, C 11/6/14, and .
Emmers22185 is offline   Reply With Quote
Old 06-10-2012, 08:12 PM   #3
Mac & Cheeses mom's Avatar
Mac & Cheeses mom
Registered Users
seller
seller
 
Join Date: Feb 2012
Location: Nj
Posts: 6,289
My Mood:
And if she has washed them you do not need to refund because according to pp she altered them.
__________________
Mom to Breille (cheese) 9-14-00 & Mackenzie (Mac) 12-31-10
I do know how to spell, my smartphone does not.
Mac & Cheeses mom is offline   Reply With Quote
Old 06-10-2012, 08:12 PM   #4
Beccadssmomma
Registered Users
seller
seller
 
Join Date: Nov 2010
Location: Midwest
Posts: 2,091
My Mood:
Re: return/refund question

she said she hasn't washed them at all -- and said she's going to send them back tomorrow. thanks!
__________________
I am
My kids are
and we're thinking about having another.

Beccadssmomma is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.