What should I do now?

[nhawkins16]

I had a mama buy a diaper on spot's last week late on Wednesday night. I woke up Thursday and saw the purchase and when I went to print a shipping label I realized there was no payment in my paypal account. So I did a little investgation and found that when I entered my paypal address in for that particular listing I accidentally left the "c" out of .com So I did some quick searching in the paypal help forums and found out that the payment is probably unclaimed and that the sender needs to cancel it and resend. I was totally embarrassed, but I sent her an email as soon as I figured it out on Thursday. Well since then I have emailed 2 different email addresses (one papyal and one hyenacart) and gone to so far as googling her email address and finding out her business has a facebook page and messaging her there. No response. I know its only been since Wednesday, but I pride myself on fast shipping and I don't want to receive bad fb for slow shipping. Plus I am sure this mama is expecting to receive her diaper soon! What should I do now?

[tygr2410]

I think you've done all you can :/ keep all correspondence in case it's needed to show you tried to contact her.

[Nerissa]

I think you have done all you can. We all make mistakes. I did the same thing and spelled my email address wrong. I felt soo dumb. The mamma was super understanding and the problem was quickly resolved. She was able to resend and there were no other issues.

[Simply Sanity Creations]

Originally Posted by nhawkins16 I had a mama buy a diaper on spot's last week late on Wednesday night. I woke up Thursday and saw the purchase and when I went to print a shipping label I realized there was no payment in my paypal account. So I did a little investgation and found that when I entered my paypal address in for that particular listing I accidentally left the "c" out of .com So I did some quick searching in the paypal help forums and found out that the payment is probably unclaimed and that the sender needs to cancel it and resend. I was totally embarrassed, but I sent her an email as soon as I figured it out on Thursday. Well since then I have emailed 2 different email addresses (one papyal and one hyenacart) and gone to so far as googling her email address and finding out her business has a facebook page and messaging her there. No response. I know its only been since Wednesday, but I pride myself on fast shipping and I don't want to receive bad fb for slow shipping. Plus I am sure this mama is expecting to receive her diaper soon! What should I do now?

You've done everything you can... No one can expect you to ship without a payment, and if she DOES leave you negative, I believe you can leave a comment.

[bigmamakelsey]

If the paypal addy you sent her isn't someone elses (which is likely that it is not) she will get an e-mail saying that the money she sent is unclaimed, so I'm sure she knows whats going on if she's checked her e-mail.

[nhawkins16]

Thank you all for your replies. I feel better about it now. I still have not received a response. How long do you think I should wait until I can relist?