A diaper sale that went south...what to do?

[hcokasil]

i can see why she would want the bag, although i don't really think it's a big deal. if you don't have the bag to offer to sell her, Maybe just ask her to send it back and tell her you'll give her a refund. Chances are she's wants it bad enough that she won't want to do that, but at least you offered. And if she does send it back i'll bet you can resell it for just as much by describing it as "new out of the baggie"

[Kabuki24]

Send her the bag and be done with it. Seems pretty silly to me. Probably she was putting in on a shelf instead of her kid's butt?

[Hillargh]

Seriously? Generic zip lock type bag? Oh for frog's sake.

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[I_run_with_scissors]

i dont know, on one had ya its pretty silly, but NIP means just that new in package, so if i bought something that was listed as NIP i would be annoyed if it came out of the package. Im not sure what resolution i would offer, does she want a refund? or just the bag? id see what shes looking for and go from there

[momof3boys1girl]

Do you have any of those wahm bags around? I know they arnt ziplocks i forget the name. If you have some around id just mail her that bag if not refund her the cost of the bag? I think they are maybe .50 or something like that? You can buy them in bulk

[~Laura~]

Maybe she was wanting to give it as a gift? I'd offer to send her a bag to put it in. I've purchased NIP/NIB/NWT items to use as gifts and would have been pretty upset if it came without the packaging.

[Hillargh]

I can understand being upset if the packing was marked or specific (like flips or a cardboard piece). And even being slightly annoyed if it was generic and not there. But if it is a generic unmarked bag, I would think sending her one would suffice. Generic and unmarked wouldn't be a big deal to me even if gifting, as I cold just grab one and then wrap or box. Would I expect it to be in a bag? Sure. But if the bag was generic, it's easily replaceable. I'd send the bag or the cost of one.

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[mommasave36]

Originally Posted by Jesus_Freak_955 Maybe she was wanting to give it as a gift? I'd offer to send her a bag to put it in. I've purchased NIP/NIB/NWT items to use as gifts and would have been pretty upset if it came without the packaging.

This exactly! It seems petty to complain that it wasn't in the original package but that's how it was advertised and that's how the buyer expected it to arrive. Def ask the seller how you can make this right even if it includes a partial refund. If you don't want to go that route, then you'll need to offer a full refund. Either way, you'll be out a few bucks and it's best to try to fix the error and keep the buyer happy.

[bigmamakelsey]

She's being a little ridiculous, but I'd personally just send the bag in a regular stamped envelope.

[Mamaleah]

Wow, how dumb! Even if a WAHM diaper came in a baggie, I wouldn't consider it packaging. None of the WAHM dipes I have bought came in a baggie. If they did, it would certainly be something I would discard if I was giving it as a gift. DO NOT refund any money for a little plastic bag. Just because you took it out of a bag does not mean it isn't NIP...considering there really isn't any packaging. It was never used, so it is still brand new, Yes, you could have better described that there technically wasn't any packaging but you shouldn't do anything but apologize. My friend sends her hats in a plain plastic bag just to have another layer under the polymailer. If she throws a fit and wants money in return for the plastic bag have her send the diaper back for a refund or refund $.10...because I am sure that's how much the WAHM spent on the bag.