Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 10-04-2012, 10:03 AM   #1
qsefthuko's Avatar
Registered Users
Join Date: May 2011
Posts: 18,637
When to refund

I sent out a package on the 24th of Sept. On the 26th of Sept the dc was saying out for delivery. Then it says not updated instead of delivered. The buyer pm'd me today saying she never received the package.

I called our local PO who gave me the number for her PO. The other PO spoke to the carrier. The carrier does not remember delivering any packages to the address.

As the diaper I sold was only 6ppd I did not get insurance on it. I assume if the buyer doesn't get the diaper I must refund her the money. My question is how long do I wait to see what happens to the package before I refund her? I don't want to refund then it shows up. Or refund and it arrives back here. Because then I can just send it back to her. I don't want to be playing refund tag.
qsefthuko is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.