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Old 10-05-2012, 08:53 AM   #1
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Pay pal shipping to another addy

I have a customer who is ordering a some what large order, but wants me to ship to another address other than what is in pay pal. She is only using the Mobile app and can not change it.
She does not send off a bad vibe at ALL, but I am not comfortable sending an order that large with our any protection for me.
What are my options other than have her send as personal( then she could not make an inaccurate claim against me, not saying she would), because that is not allowed here?

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Old 10-05-2012, 09:45 AM   #2
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Re: Pay pal shipping to another addy

Have her change the address when she can, and wait to ship until then.
I wouldn't ship to a different address, no matter the reasons/excuses the buyer gave.
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Old 10-05-2012, 10:00 AM   #3
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That is kind of what I was thinking. I have the feeling she is mobile only though. I would assume though, if she has Internet on her phone, she could log into PayPal.com and update from there.
Like I said I do NOT think she is being shady, I am just uncomfortable sending that large of an amount with no protection.
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Old 10-05-2012, 02:13 PM   #4
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I just get on on my phone browser and when I go to pay I click "add a new address", its really easy
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Old 10-05-2012, 03:13 PM   #5
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Re: Pay pal shipping to another addy

I would think there's some way to do it on her phone. And if she really needed access to a computer, I'm sure she knows at least one person with one to borrow for a minute!
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Old 10-05-2012, 03:24 PM   #6
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I use the mobile AP and it never includes my address!! But I am going to try to remember to "add new address" next time. Sometimes I just can't get a webpage to load and the AP is my only option. Fortunately the mamas I've bst with have been understanding.
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Old 10-05-2012, 04:25 PM   #7
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Re: Pay pal shipping to another addy

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Originally Posted by Ainmemphis View Post
I use the mobile AP and it never includes my address!! But I am going to try to remember to "add new address" next time. Sometimes I just can't get a webpage to load and the AP is my only option. Fortunately the mamas I've bst with have been understanding.


I normally am when it is a $15-$20 sale, but an order over $100 makes me nervous.
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Old 10-06-2012, 05:02 PM   #8
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Originally Posted by Ainmemphis
I use the mobile AP and it never includes my address!! But I am going to try to remember to "add new address" next time. Sometimes I just can't get a webpage to load and the AP is my only option. Fortunately the mamas I've bst with have been understanding.
Update the app. There is an option to send as goods.

OP, it's annoying to do but I can login to Paypal via Safari and do anything there that I can do via a computer.
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Old 10-06-2012, 05:06 PM   #9
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Re: Pay pal shipping to another addy

You have no coverage as a seller if you ship to another address even dc means nothing to paypal if you cannot prove it was shipped and delivered to the pp addy she can claim item not recieved and will win.
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Old 10-06-2012, 08:31 PM   #10
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Originally Posted by Serenajean1
You have no coverage as a seller if you ship to another address even dc means nothing to paypal if you cannot prove it was shipped and delivered to the pp addy she can claim item not recieved and will win.
That is what I was thinking. I will ask her to change her addy if she would like to go through with the sale. I just hate being difficult
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