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Old 10-31-2012, 02:22 PM   #131
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Re: Why are retailers dropping Sloomb?

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Originally Posted by madebymommy View Post
http://sloomb.myshopify.com/pages/policy

This is their policy, which is kind if confusing. One place it says that they will replace defective merchandise "at their discretion" within 30 days and then later on it.says they will only issue refunds only if bought directly from sloomb, and then further down it says they will replace or refund if a defective item is purchased from a retailer, within 30 days.
The policy was different when the orders were placed too. They change things like this fairly frequently and without warning and then they actually do something entirety different. It's really confusing.

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Old 10-31-2012, 02:40 PM   #132
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Re: Why are retailers dropping Sloomb?

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You are awesome.

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Old 10-31-2012, 02:49 PM   #133
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Re: Why are retailers dropping Sloomb?

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Dear RissaMamaRex,

You are awesome.

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Old 10-31-2012, 02:51 PM   #134
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Re: Why are retailers dropping Sloomb?

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haven't read all of the posts, but I am quite surprised to learn that Sloomb/Sbish is still in business.

They haven't produced quality wool since around 2008? I kept giving the company chances, b/c I loved my old wool by them and Erin was always so nice, but the last thing I pre-ordered from them took FOREVER. When it arrived, the wool was just so thin and had an ugly sheen to it. Let's also not forget the chemical stink. Then there were sizing issues, the same sizes were inches too short or long. Finally, most everything started being made in China.
This is very true- I have maybe 10 of the '08 soakers in medium and large and when I kept purchasing newer wool it wasn't nearly as thick and stretchy- I didn't care for it at all so I never tried any of the fitteds or the knit wool- now I'm so glad I didn't!
I will be destashing some of the amazing interlock medium soakers soon since I'm on my last baby and she is almost 2 1/2.
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Old 10-31-2012, 02:56 PM   #135
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We have tons of reports on this. I am locking for now until admin can review. Keep in mind today is halloween and many of us are spending time with our families.
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