Update on buyer wanting to return

[KandFsMomma]

She canceled the case! No idea why, or if paypal talked to her, but it has been closed! Thank you all for your support

I have pm'd a mod, but am waiting to hear back.

I had a Momma inquire about an item I had for sale here. She was curious about size. I had the size and brand listed, and I told her how it fits my LO and what size he's usually in, and his approx weight. I offered to take measurements. She declined measurements and bought it.

It arrived today and she pmd me saying it won't be big enough and she wants to return it.

I've never had this happen as it is as described, I didn't think we took returns here

The other thing, if I do have to take the return, how does this work as far as shipping goes? I paid over $6 to ship it, and I only sold it for $12ppd. I don't think I should be out shipping costs here. Am I wrong?

Thank you!