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Old 01-23-2013, 04:34 PM   #1
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DC says delivered - but buyer says no package

Refresh me . . .

This is Ebay not on here.

Buyer purchased from me on Friday night. Messaged me on Saturday morning to ask why the package hadn't been shipped yet (I put 2 day handling time - but was planning to ship a bunch of stuff of Saturday anyway).

Mailed the item Saturday Priority FRE.

Today the buyer messaged saying that the DC says delivered, but they don't have a package.

I checked DC - it says it was delivered yesterday (22nd). Sort of a miracle anyway because it went from Oregon to New York from Saturday to Tuesday with Sunday, and MLK Monday inbetween.

So anyway - what do I need to do?

TY

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Old 01-23-2013, 04:35 PM   #2
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Re: DC says delivered - but buyer says no package

if you have dc stating that it delivered not much they can do
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Old 01-23-2013, 04:43 PM   #3
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Re: DC says delivered - but buyer says no package

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if you have dc stating that it delivered not much they can do
I think perhaps English is the second language spoken. They want me to see who signed for the package.

But it is DC - I just don't think they understand.

I told them to talk to the postal carrier about a package delivered or check with their neighbors????
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Old 01-23-2013, 04:48 PM   #4
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Re: DC says delivered - but buyer says no package

if you have DC saying it was delivered then there isnt much to be done really.
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Old 01-23-2013, 07:09 PM   #5
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Re: DC says delivered - but buyer says no package

It is typical for sellers not to ship until 4-5 days after someone purchases something on Ebay. (at least it seems like 75% of the stuff I have bought on there gets shipped in that time frame) I cannot believe they contacted you the morning after. That is ridiculous.
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Old 01-23-2013, 08:56 PM   #6
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Re: DC says delivered - but buyer says no package

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It is typical for sellers not to ship until 4-5 days after someone purchases something on Ebay. (at least it seems like 75% of the stuff I have bought on there gets shipped in that time frame) I cannot believe they contacted you the morning after. That is ridiculous.

Yeah - that is what kinda set the tone for the transaction. You know how you get a funny feeling about someone.
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Old 01-31-2013, 10:40 AM   #7
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Re: DC says delivered - but buyer says no package

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if you have DC saying it was delivered then there isnt much to be done really.
this.
It's unfortunate but it means you can try (since it said delivered) filing a claim if you have insurance on it. Otherwise it is gone. Maybe it was delivered to a neighbor and they will bring it over? Wishful thinking. I once lost a GM diaper (very pricey back then) and DC said delievered and it never was. I don't know if someone stole it from my front door (possible as we lived on busy street but it had never happened before or after) or mis-delivered and the person kept it. It sucked but I had no re-course
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Old 01-31-2013, 10:51 AM   #8
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Re: DC says delivered - but buyer says no package

I have had this happen a number of times, DC says it was delivered but I never received my package. And I was home so they never knocked or anything. I think postal carriers are getting sloppy, especially FED-EX. During Christmas I never left the house because they would leave packages at the door and not even knock. After pestering the post office they found it, but 4 days after they "delivered" it. Good luck, I would probably believe her though.
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Old 01-31-2013, 09:51 PM   #9
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Re: DC says delivered - but buyer says no package

She did find it do all ended well.
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Old 01-31-2013, 10:19 PM   #10
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Re: DC says delivered - but buyer says no package

Yay! That's great!
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