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Old 02-13-2013, 08:06 PM   #1
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when to file dispute

I bought something off here it has been 10 days with no word. I bought it on the 2/1/13, I tried to message but their box is full. I tried the email address on paypal but no response, what do you think? On the third they said they were sick, but just wondering what to do?

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Old 02-13-2013, 08:13 PM   #2
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Re: when to file dispute

I would contact a mod and file a dispute. Filing opens the case and will get the sellers attention, you don't have to escalate.
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Old 02-13-2013, 08:29 PM   #3
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Re: when to file dispute

Yup I would contact a mod. 10 days is too long unless she is in hospital sick.
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Old 02-14-2013, 07:58 AM   #4
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Re: when to file dispute

I would file also.
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Old 02-14-2013, 08:09 AM   #5
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Re: when to file dispute

fileif no word of for delay. do your have.tracking number?
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Old 02-14-2013, 11:12 AM   #6
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Contact a mod. Sellers have 5 business days to ship; sick or not. If she hasn't communicated at all, that would be what worries me. It takes a few seconds to type a PM saying "Hey I'm xyz so it will be a few days until I can ship. Is that okay with you?"

You have 45days from the date of payment to file a dispute. So you can either contact a mod and see if they can get in contact with the seller, or go ahead and open a dispute while you wait.

Just make sure if you open a dispute that you DO NOT close it until the item(s) you bought are in your hands and as described. Once you close a dispute you cannot reopen it.

GL mama, sorry you have some flack to deal with.

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Old 02-14-2013, 09:59 PM   #7
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My baby was just in the hospital, following a week of my oldest having the wretched flu. I sold eBay items and shipping ASAP. I was not sure when he would get out so I messages all buyers and offered to refund if they could not wait.

Everyone was awesome. I immediately shipped upon getting home though.
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