Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
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Old 07-08-2013, 11:15 PM   #1
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I ordered some prefolds from CB (cottonbabies) and now I am wishing I would have just ordered the organics from another place. Can I cancel my order? Do I have to call? I looked I'm my account, but don't see an option to cancel.


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Old 07-08-2013, 11:17 PM   #2
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I would just email them. If they haven't sent you the order in the mail yet they will likely just cancel it. They are very very nice
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Old 07-09-2013, 02:08 AM   #3
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It says on their website that they won't cancel an order once it's placed. I would still call and ask.
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Old 07-09-2013, 04:35 AM   #4
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Nope no cancellations or changes. They will tell you that you are welcome to return the items once you receive them
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Old 07-09-2013, 12:37 PM   #5
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Re: Can I cancel a CB order?

The only time I've been able to cancel an order was when it was backordered indefinitely. They have good customer service overall but are pretty strict on the no cancellation thing.
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