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Old 12-21-2007, 09:35 PM   #21
tararaboomdeea
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

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Originally Posted by LiLBunz View Post
Hi Tara,

I suppose I should address this as well, it seems you are still upset Tara Yes, I sent the wrong diapers ... twice The return envelope that had the address on it was the postage paid envelope, it's printed by stamps.com. Was my name or address or part of it missing somehow? I noticed I never got the diaper back and was ok with that but I just wanted to let you know I didn't know you had trouble with the label.

Although you received the free diaper, please let me know what I can do to make it up to you. I'm very happy to accommodate anyone's needs. Especially when I totally screw up like that. I promise, it's not often, I've been in this business since Jan 2002 but sometimes... it happens.

Ill email you right away with an offer to try and satisfy that situation.

Take care ladies and please know that we are just moms too with lots on our plates. No excuse mind you, I took this job on and it's my duty to do it properly so if anyone at all is ever upset with me and not 100% satisfied, please email me because I will make it right

Merry Christmas everyone.

Trisha
LiL Bunz
Trisha--thanks for your reply. I PROMISE you there wasn't any postage on the envelope, and the address wasn't complete. I don't know what happened. *shrugs* Like I said, I did try to contact you, but got no repsonse. So, I did gift the diaper. I'm not upset with you, no need to make it up to me anymore. Someone else benefited from that situation, so I'm perfectly fine with that.

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Old 12-21-2007, 11:09 PM   #22
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

Trisha is probably the single most hard-working WAHM I know~
I will wake up and see IM's from her in the wee hours of the morning while she is packing orders, after going to school and taking care of her house full of boys

I shudder to think of the mixups and mistakes I have done, probably to quite a few DS mamas

We had one half-eaten graham cracker ship in a package to the UK, 3 years ago when Abby put it in a box I was taping up. Aside from some mushy-crumbly Fuzzi Bunz, the customer was slightly amused.
Gosh, then there was the time I told a customer I shipped her "backordered sex inserts", instead of her "backordered six inserts"...

I could go on here (sadly, with my list of goofs) but long story short, we all make mistakes, and I am sure Trisha will do whatever it takes to add you to her list of completely satisfied customers
Have a wonderful Holiday!
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Old 12-21-2007, 11:12 PM   #23
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

Quote:
Originally Posted by Mamato2beauties View Post
Trisha is probably the single most hard-working WAHM I know~
I will wake up and see IM's from her in the wee hours of the morning while she is packing orders, after going to school and taking care of her house full of boys

I shudder to think of the mixups and mistakes I have done, probably to quite a few DS mamas

We had one half-eaten graham cracker ship in a package to the UK, 3 years ago when Abby put it in a box I was taping up. Aside from some mushy-crumbly Fuzzi Bunz, the customer was slightly amused.
Gosh, then there was the time I told a customer I shipped her "backordered sex inserts", instead of her "backordered six inserts"...

I could go on here (sadly, with my list of goofs) but long story short, we all make mistakes, and I am sure Trisha will do whatever it takes to add you to her list of completely satisfied customers
Have a wonderful Holiday!
That's hilarious!!

On a second note Trisha was very nice and fixed my problem and addressed my concerns completely!!
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