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No matter how bad the service was, contacting her mother is NOT appropriate, even if you were civil. I'd be so mad if a family member had a business and somebody got my info from their Facebook and contacted me. Unless the mother is a partner in the business, she is not responsible for her daughter's debts.
How would you feel if it was reversed, and you were the one who didn't pay and she contacted your mother?
I'm not excusing what she did, but scamming people doesn't make her family open game.
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I don't think you did anything wrong contacting her mom. She was completely negligent in keeping up her end of the transaction. If your email to her mom was cordial, then what's the big deal? I think she deserves a bit of family humiliation after what she's done.
ETA: If I found out that one of my kids did something like that, they'd never hear the end of it
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Amy ~ wife to Dr. Mikey ~ mom to Tiny G (5/07)
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Baby GIRL due March3rd, 2010
No matter how bad the service was, contacting her mother is NOT appropriate, even if you were civil. I'd be so mad if a family member had a business and somebody got my info from their Facebook and contacted me. Unless the mother is a partner in the business, she is not responsible for her daughter's debts.
How would you feel if it was reversed, and you were the one who didn't pay and she contacted your mother?
I'm not excusing what she did, but scamming people doesn't make her family open game.
Therein lies the difference, I wouldn't not pay. And if my mom ever found out that I was doing dishonest things boy I'd be in big trouble!
Oh, and I didn't get her mother's info from her facebook or anything, just to clarify, but as I was googling her store name, her mother's blog came up. The mother promotes the daughter's business on her blog.
Anyway....update, I have gotten my refund, and a reverse on the charges (I paid by credit card through paypal).
I for one have no problem with you contacting her mother. I think that doing that kept her from getting in trouble with the police, and therefore kept her from real problems.
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LM Dready mama to 3 delightful boysand wife to one mostly delightful DH
The midwife considers the miracle of childbirth as normal, and leaves it alone unless there's trouble. The obstetrician normally sees childbirth as trouble. If he leaves it alone, it's a miracle. --Sheila Stubbs
I don't think you did anything wrong contacting her mom. She was completely negligent in keeping up her end of the transaction. If your email to her mom was cordial, then what's the big deal? I think she deserves a bit of family humiliation after what she's done.
ETA: If I found out that one of my kids did something like that, they'd never hear the end of it
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Circumcising, organic & booby-feeding, baby-wearing, cloth-diapering, non-cosleeping, separate & delayed vaccinating, epidural-loving Mommy to Jackson (07/06) & Audrey (01/08) Wife to Dan Guess I'll go against the grain a little bit!
IMO if you're paying someone for a service you have every right to be a nuisance.
If the mother was promoting her daughter's store online then I don't think it was out of line to send her a polite e-mail about your purchase.
I think it was out of line. I would never track down a person and her family and harrass them over Facebook and MySpace. But I hope it works out for you.
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Always ISO GM Triple Switched, Luxe Fitteds, & Diaperaps Covers Retired Prints.
I COLLECT AHMAY SETS and OOGA OS DIPES, OOGA PREFOLDS/FLATS! SELL ME YOURS!.
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I dont' think she would have gotten her money back either. More power to you! IMHO, her mom is fair game seeing as she promotes her daughters store.
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Nicole~ Navy wife to one hot, deployed sailor and SAHM to Bryce ( Jun 01), Gracie (Apr 05), Braden (Aug 07) and our miracle baby Paisley (Jul 09)
Always looking for dipes, especially OS or medium Fuzzi Bunz! ISO/IHA
~ wife to Dr. Mikey 
~ mom to Tiny G (5/07)
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and 
& Audrey (01/08)
Wife to Dan 
Guess I'll go against the grain a little bit!
& expecting surprise baby # 2 in 2010!
and SAHM to Bryce 
( Jun 01), Gracie 
(Apr 05), Braden 
(Aug 07) and our miracle baby Paisley 
(Jul 09)
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