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Old 01-20-2010, 03:07 PM   #11
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Re: Stroller RECALL - May effect your travel system!!

Yeah, I called today and they said they didn't have the model numbers for the items sold at Target, to call back tomorrow. I'm in no rush.

However, when my Simplicity crib was recalled the website said not to return it to the store and to call for replacement parts, but we called Target, who confirmed it was on their recall list, and they told us we had the option to order parts or return it. We broke that sucker down and got a GC for the original full purchase price. One of the reasons why I will continue to buy from Target; I've had nothing but superior customer service.

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Old 01-20-2010, 03:42 PM   #12
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Re: Stroller RECALL - May effect your travel system!!

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Yeah, I called today and they said they didn't have the model numbers for the items sold at Target, to call back tomorrow. I'm in no rush.

However, when my Simplicity crib was recalled the website said not to return it to the store and to call for replacement parts, but we called Target, who confirmed it was on their recall list, and they told us we had the option to order parts or return it. We broke that sucker down and got a GC for the original full purchase price. One of the reasons why I will continue to buy from Target; I've had nothing but superior customer service.
let us know how it goes!
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Old 01-20-2010, 04:38 PM   #13
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Re: Stroller RECALL - May effect your travel system!!

I have the Alano System. Thanks. I called and left my info to get the protector piece mailed to me.
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Old 01-21-2010, 11:19 AM   #14
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Re: Stroller RECALL - May effect your travel system!!

bump
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Old 01-21-2010, 08:39 PM   #15
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Re: Stroller RECALL - May effect your travel system!!

bump again wanna make sure the word gets out!
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Old 01-22-2010, 11:05 AM   #16
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Re: Stroller RECALL - May effect your travel system!!

After someone had mentioned that Target was taking theirs back and exchanging it, I called Walmart and got mine exchanged. I had to talk to a million people, but I got it exchanged for a newer model. I am pregnant and my DD is fighting for her life I cannot wait 'several weeks' to use my stroller.

Good luck to all who are calling and ordering the cover parts for the canopy.
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Old 01-22-2010, 01:02 PM   #17
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Re: Stroller RECALL - May effect your travel system!!

I'm waiting for Target to call me back with an item number, but I've been calling for 3 days and still nothing, even though my MODEL number is on the CPSC recall report. I'm going into the store this afternoon with the report and demanding I get a reimbursement.
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Old 01-24-2010, 04:38 PM   #18
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Re: Stroller RECALL - May effect your travel system!!

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I'm waiting for Target to call me back with an item number, but I've been calling for 3 days and still nothing, even though my MODEL number is on the CPSC recall report. I'm going into the store this afternoon with the report and demanding I get a reimbursement.
If they don't reimburse you are you going to exchange it for one w/o that part?
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