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Old 02-28-2010, 01:51 PM   #1
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Using paypal for DS..Help me!!

I've never had a problem using paypal until now. I've been trying to send paypal to a DS mama for diaper customs, and every time I submit payment, it says "Sorry--your action could not be completed." There is money on my paypal account as well as my credit card attached to my account, so I don't know what the problem is. I've tried to contact the paypal company several times over the last few days and they're not getting back to me. Has anyone ever encountered this?

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Old 02-28-2010, 07:20 PM   #2
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Re: Using paypal for DS..Help me!!

you need to call paypal on the phone mama. I can find the # for you if you need it, let me know.
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Old 03-03-2010, 02:38 PM   #3
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Re: Using paypal for DS..Help me!!

I callled, talked to three people and they're stumped! I tried changing my web brower, and deleted all my history and cookies. They said they would send me and e-mail from someone that specializes in that department, and nothing! Ugh! I'm so frustrated with their CS!!
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Old 03-03-2010, 04:18 PM   #4
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Re: Using paypal for DS..Help me!!

Have you tried having her invoice you?

Google chrome messes me up sometimes.

You have double checked the email address?
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Old 03-06-2010, 04:56 PM   #5
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Re: Using paypal for DS..Help me!!

Do you have any limits on your account? A similar thing happened to me once and come to find out I had a security issue (still no clue from what!) and they had limited my account! You can check if that's the problem by clicking on "Resolution Center" at the top of your My Account page. Of course they probably could have told you on the phone if that was the problem...but worth looking into anyway! It was an easy fix once I figured out what was going on.
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Old 03-10-2010, 05:48 AM   #6
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Re: Using paypal for DS..Help me!!

I once had this happen when I had reached my "sending limit".They wanted to force me to upgrade.

I thought all that changed with the new policies they put in place though

I agree with the poster who mentioned having the seller invoice you. Maybe there is just some silly glitch?
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Old 03-11-2010, 05:39 PM   #7
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Re: Using paypal for DS..Help me!!

are you trying to copy and paste the email addy? sometimes it wont work that way and you have to manually type it and it will go through. hth
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