Ugh, advice needed...

[hollydawn]

I agree. This sounds like their error. I hope they resolve it for you n

[linzerin]

Originally Posted by Kabuki24 If they had to use that much tape too, it was overpacked. Contact the retailer. We too pack the heck out of boxes and envelopes but there is a limit and that sounds excessive.

I've never received anything packed this tightly from you guys. If I would have stuck a pin in this package, I swear it would have burst. 7 elites with 14 inserts in one bubble flat rate envelope? A little much....

[linzerin]

Good news, customer service got back to me today and they gave me store credit for the amount of the diaper. And apparently I don't have to send it back. So even if the cover ends up leaking, I got two inserts out of it.

[Kabuki24]

Originally Posted by linzerin I've never received anything packed this tightly from you guys. If I would have stuck a pin in this package, I swear it would have burst. 7 elites with 14 inserts in one bubble flat rate envelope? A little much....

Oh good!

It was a bubble wrap FR Envelope? Wow. That takes some serious skills to fit that many diapers in there.

[Pixi6s]

Yeah!