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Old 02-06-2013, 08:01 PM   #1
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Back story: I ordered a silver cover and inserts about a week ago. I noticed once I took the cover of ds (I hadn't washed it before hand) after using it there was some wonky stitching on the cover. I didn't think ds caused it because he likes to poop immediately in whatever is pretty and new, plus we hadn't washed it yet or played rough. So I shot them an email asking if they thought it was okay, or if it would bother function. She asked for a pic, and replied they'd replace it and send me a new one - perfect because I was placing another order that day for pockets and more inserts.

Today: I got my package in the mail and they included the little self addressed polymailer (to send back the flawed cover) and the new replacement cover. I went to grab the flawed cover and realized somehow the wonky stitching fixed itself! I washed it a couple times to make sure it was extra clean for sending back and it must have corrected itself in the wash. I didn't check it when I hung it up since I was in a rush.

Anywho I sent her an email explaining what happened and I was sending back the brand new one since there wasn't a problem anymore. I got her reply and she said keep it!! That the info could help them in the future so it was a gift!

I'm so floored and really in awe. I already had the self addressed polymailer and it was brand new out of the box barely even touched, and she still said keep it.

I them so much! And their diapering stuff too!

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Last edited by MothyrGrimm; 02-06-2013 at 08:03 PM.
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Old 02-06-2013, 10:12 PM   #2
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Re: Hard core Diaper Safari rave!!! :D

Sounds like Diaper Safari is pretty awesome. I just placed an order with them this week for the first time. I may have found myself a new store for my "new diaper" purchases!
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Old 02-07-2013, 07:06 AM   #3
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Good to hear! They have good sales too!
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Old 02-08-2013, 09:26 AM   #4
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Old 02-10-2013, 02:08 PM   #5
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Re: Hard core Diaper Safari rave!!! :D

That is awesome! Love when a company stands behind their products!
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Old 02-11-2013, 03:15 PM   #6
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Re: Hard core Diaper Safari rave!!! :D

I LOVE diaper safari and I haven't actually put it on a baby yet! Bought some pockets to try because it agitates itself out in the wash (otherwise I really don't like the idea of pockets) and it actually worked! Trying to sell some of my other pockets now to get more of these!
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Old 02-16-2013, 05:56 PM   #7
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Re: Hard core Diaper Safari rave!!! :D

Great to hear! I think I'm going to buy a few covers and pockets to try out. There's a BOGO sale going on until tomorrow!
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