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Old 02-05-2011, 07:06 PM   #1
smartycat
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Problems with my account

I had been away from DS for awhile (several months) and when I went to use my old account, I can log in but I can't post or do anything really. I tried sending a general e-mail throught the Contact Us form but that was weeks ago and still no response. HELP... I didn't do anything wrong and I was looking for some advice on newer diapers for my 3mo old son.

I know duplicate accounts is frowned on but I didn't know how else to contact anyone without going that route. smartycat is my old user name.

I hope someone can help.

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Old 02-05-2011, 07:13 PM   #2
Sweet_Fantasy_Fox
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Re: Problems with my account

checking on this
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Old 02-05-2011, 07:16 PM   #3
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Re: Problems with my account

Ok found the problem, it is awaiting email confirmation, so what happened is the email used to register has been changed so just get the link clicked on to the new email you used to the original smartycat account.
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Old 02-05-2011, 09:49 PM   #4
smartycat
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Re: Problems with my account

I can't find that email. Is there any way it can be re-sent?
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Old 02-05-2011, 09:54 PM   #5
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Re: Problems with my account

check for it in the new email addy your using now, check the spam folder too. Let me look if we can resend it.
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Old 02-05-2011, 10:00 PM   #6
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Re: Problems with my account

I don't see where I can resend it, so will send this to Juan, He will not be online until Monday.
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Old 02-07-2011, 01:28 PM   #7
smartycat
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Re: Problems with my account

I looked again and no luck. Thanks for all your help in trying to get this resolved.
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Old 02-10-2011, 01:04 PM   #8
smartycat
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Re: Problems with my account

It is Thursday and I still have not heard anything back on this problem and I have not received another link to activate my account
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Old 02-10-2011, 02:58 PM   #9
smartycat
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Re: Problems with my account

whoops, double post
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Old 02-10-2011, 08:44 PM   #10
~happy2Bamommy~'s Avatar
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Re: Problems with my account

Mama, did you hear from Juan? He says slammed but he will get you helped I'm sure
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