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Old 04-02-2011, 09:19 PM   #1
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Over paid for tester diaper

I bought my first Grovia on fsot about 3 weeks ago. I paid $15 for it. Then I got another and realized it doesn't have a tag. So I emailed Kim at Grovia and she asked for a picture. I sent her one and she said if the snaps are white it was a tester and was $10. Should I contact the seller? Or is it to late?

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Old 04-02-2011, 09:20 PM   #2
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Re: Over paid for tester diaper

that's hard to say...maybe the seller didnt know it was a tester? maybe they bought it "used"

I would just pm them and mention it
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Old 04-02-2011, 09:37 PM   #3
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Re: Over paid for tester diaper

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that's hard to say...maybe the seller didnt know it was a tester? maybe they bought it "used"

I would just pm them and mention it
that's what i was thinking maybe she didnt know either.
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Old 04-03-2011, 10:07 AM   #4
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Re: Over paid for tester diaper

I would definietly say something.
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Old 04-03-2011, 10:35 AM   #5
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Re: Over paid for tester diaper

Just waiting to hear back....
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Old 04-03-2011, 11:02 AM   #6
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Re: Over paid for tester diaper

If she knew it was a tester it definitely should have been disclosed, the tester diapers were smaller and also are not organic cotton.
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Old 04-03-2011, 02:23 PM   #7
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Re: Over paid for tester diaper

IMO, it's the seller's responsibility to accurately describe the item. If it was a tester, than you need a partial refund or a full refund plus return shipping costs.
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Old 04-03-2011, 02:26 PM   #8
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Re: Over paid for tester diaper

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Originally Posted by Jesus_Freak_955 View Post
IMO, it's the seller's responsibility to accurately describe the item. If it was a tester, than you need a partial refund or a full refund plus return shipping costs.
Even after 3 weeks? She deleted everything in her threads so I can't go back to said she got it used.
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Old 04-03-2011, 02:35 PM   #9
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Re: Over paid for tester diaper

UGH this has happened to me! I spent $21 on an OBV and the mama couldn't even bother to make sure it snapped . Now I own this super absorbent diaper that I nEVER use. I would say something --I didn't and everytime I look at that diaper I get mad.
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Old 04-03-2011, 02:44 PM   #10
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Re: Over paid for tester diaper

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Originally Posted by jaelynsmommy61607 View Post
Even after 3 weeks? She deleted everything in her threads so I can't go back to said she got it used.
It should have been listed as a tester, used or not.
Have you left feedback or communicated with the seller since receiving the diaper? It's still in the PP window to file as Item Not As Described, so I'd at least contact her and tell her that she misrepresented it.
GL!
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