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Old 04-03-2011, 01:30 AM   #1
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I still dont have my inserts

So I ordered 10 joey bunz inserts on March 3
I got notice there was a delay...
got notice of shipment on the 21st for 1/2 on them
delivery conformation as USPS says it delivered on March 25 (well before we did an address change)
I never recieved them USPS wont return my calls..
I emailed CB but haven't heard anything..
still waiting on the other 5..
An almost $50 order and still nothing.


Deanna

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Old 04-03-2011, 06:44 AM   #2
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Re: I still dont have my inserts

Ugh, so sorry mama. It's not your fault, so I'm sure Cotton Babies will get back to you eventually. Have you thought about calling them?
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Old 04-03-2011, 07:37 AM   #3
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Re: I still dont have my inserts

That's a bummer. I would call CB, hope that you get them soon!
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Old 04-03-2011, 07:51 AM   #4
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Re: I still dont have my inserts

Wow that stinks!
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Old 04-03-2011, 08:32 AM   #5
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Re: I still dont have my inserts

Quote:
Originally Posted by coffeegirl View Post
Ugh, so sorry mama. It's not your fault, so I'm sure Cotton Babies will get back to you eventually. Have you thought about calling them?
I haven't had a chance with all the hoopla of our move. Tryimg to email again..

Deanna
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Old 04-03-2011, 08:39 AM   #6
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Re: I still dont have my inserts

So sorry, mama!
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Old 04-03-2011, 10:04 AM   #7
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Re: I still dont have my inserts

Sorry, mama!
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Old 04-03-2011, 10:07 AM   #8
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Re: I still dont have my inserts

Ugh. How frustrating. I would call cb. I like to get someone on the phone instead of email, that's just how I am. good luck.
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Old 04-03-2011, 12:02 PM   #9
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Re: I still dont have my inserts

Oof that sucks, so sorry mama. I had a package that according to the DC# was delivered, but I didn't have it. In my case they even had a signature so when I talked to the post office they volunteered that that was wonky and probably wrong. I guess this is more common than we think. Post office could do nothing (they did an official "investigation" but it came to nothing, basically they talked to the carrier, who remembered nothing--and I wouldn't have expected him to remember one package over another right). I would chase CB if I were in your shoes, you paid for merchandise but did not get it and as the seller they should help you out.

The DC# & post office fiasco made me look at FSOT a whole 'nother way. There's nothing you can do if it gets lost unless you bought insurance. The DC# tells nothing, post office doesn't even note down the address it was delivered to (since in my case we knew it had been delivered somewhere else and we had a signature on it). Mine did eventually show up, I guess whoever signed for it realized it wasn't theirs and was nice enough to put it back in the mail.
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Old 04-03-2011, 12:54 PM   #10
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Re: I still dont have my inserts

The streets in this town are listed wonky.. FOr example we moved from a number st street (south) if it was accidently delivered to the same number street but say west or north those areas are clear across the town in diffrent dirrections we also have all clustered number street Ave, drive, court, lane, ect.. Lets just say this isn't the first order to get lost.
I had a baby gift from my parents get lost (company replaced)
some diaper covers from realnappies USA got lost (company replaced )
some megroos from FSOT here (lost forever)
and now these....
SO glad we have moved to an address with an actual street name.. Of course its so new we are now off the satalite grids..

Deanna
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