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#1 |
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Registered Users
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I sent a diaper that never arrived, am I responsible for reimbursing?
I sent a couple of diapers a month ago to a mama. I had went down in price on the sale and so I didn't get a tracking # to save $$. They haven't arrived yet. I have the receipt that I sent it out showing her zip code. She opened a paypal dispute claim and I'm wondering, is it my responsibility to reimburse those charges even though I can prove I sent the diapers out?
I definately want to do the right thing and I wouldn't even hesitate to just reimburse her except I'm so tight on $$ right now, I'll actually overdraw just reimbursing her. Thanks for your help mamas
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#2 |
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Registered Users
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Re: I sent a diaper that never arrived, am I responsible for reimbursing?
I would say yes in this situation.
Sorry, mama. That's just what I would personally do.
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#3 |
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Registered Users
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Re: I sent a diaper that never arrived, am I responsible for reimbursing?
The crummy thing is that without a delivery confirmation number, you can't prove if she got them or not, so I think they will say you are responsible. She could have gotten them, she could have not, but there is no way to prove it either way.
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Shop at Amazon.com? Please bookmark, share, and use Madi's link. She earns 4% back and the money goes for therapy items insurance won't cover! Mom to Conner & Madilynn & wife to handsome DH David!
Read my blog about my Madi who has spina bifida & hydrocephalus |
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#4 |
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Registered Users
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Re: I sent a diaper that never arrived, am I responsible for reimbursing?
I had my hubby ship off a package once, as well as drop a few more that I had labels for at the PO. He didn't get a DC number and of course that momma claimed it never arrived. I honestly don't believe her, and I'm sure that when she saw the lack of DC she took advantage of me. =/
I had no choice but to refund her.
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#5 |
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Wahm Moderator
"No one can make you feel inferior without your consent." -Eleanor Roosevelt |
Re: I sent a diaper that never arrived, am I responsible for reimbursing?
Yes, because you didn't get DC, you would be responsible. It really stinks, but that's why DC is required for all transactions here.
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Tashauna~~proud wife to my trained boo-boo fixer and mama to 3 boys on earth and two in heaven ^i^ (10wks-11/12 and 4 weeks 2/13)... Finally expecting a rainbow! STICK BABY, STICK!!***4***8***12* *16***20***24***28***32***36 ***40Try SWAGBUCKS and PLINK and get paid!! I've earned $275 in Amazon gift cards and $375 in Paypal already just since Jan 1, 2013!!! |
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#6 |
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Registered Users
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Re: I sent a diaper that never arrived, am I responsible for reimbursing?
Dc is required for transactions here.
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#7 |
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Registered Users
Formerly: mommy2muncher |
Re: I sent a diaper that never arrived, am I responsible for reimbursing?
yes, without dc, i think it is your responsibility. sorry mama.
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Erica Mom to Brayden & Landon Green Sugar Naturals - bath and body products - http://www.etsy.com/shop/GreenSugarNaturals -i always give freebies for ds moms, so please leave me a note. |
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#8 |
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Registered Users
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Re: I sent a diaper that never arrived, am I responsible for reimbursing?
Problem with not getting DC to save you money now you have lost the entire sale. Its possible you are being taken advantage of but if you print your labels through paypal DC is only $.19c.
Now you are out everything.. bummer!
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#9 |
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Registered Users
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Re: I sent a diaper that never arrived, am I responsible for reimbursing?
Agree that DC is required for transactions here, it's part of the DS rules. I haven't sold anything for a while but if it's still the same as before, it's only 19 cents or something to add DC if you buy your postage and print the shipping label out through paypal. Just thought I'd mention it for next time.
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#10 |
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Registered Users
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Re: I sent a diaper that never arrived, am I responsible for reimbursing?
Thanks so much mama's, I reimbursed her yesterday
![]() I didn't know DC was required lesson learned!
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Sorry, mama. That's just what I would personally do.


Finally expecting a rainbow! STICK BABY, STICK!!
*16***20***24***28***32***36 ***40
Newbie born 12/11/12.

to Brayden
& Landon


lesson learned!
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