I sent a diaper that never arrived, am I responsible for reimbursing? - Cloth Diapers & Parenting Community

blessedwithbabies · 04-25-2011, 10:33 PM

I sent a couple of diapers a month ago to a mama. I had went down in price on the sale and so I didn't get a tracking # to save $$. They haven't arrived yet. I have the receipt that I sent it out showing her zip code. She opened a paypal dispute claim and I'm wondering, is it my responsibility to reimburse those charges even though I can prove I sent the diapers out?
I definately want to do the right thing and I wouldn't even hesitate to just reimburse her except I'm so tight on $$ right now, I'll actually overdraw just reimbursing her.
Thanks for your help mamas

november · 04-25-2011, 10:36 PM

I would say yes in this situation.

Sorry, mama. That's just what I would personally do.

jveprek · 04-25-2011, 10:41 PM

The crummy thing is that without a delivery confirmation number, you can't prove if she got them or not, so I think they will say you are responsible. She could have gotten them, she could have not, but there is no way to prove it either way.

phridae · 04-25-2011, 11:14 PM

I had my hubby ship off a package once, as well as drop a few more that I had labels for at the PO. He didn't get a DC number and of course that momma claimed it never arrived. I honestly don't believe her, and I'm sure that when she saw the lack of DC she took advantage of me. =/
I had no choice but to refund her.

Fishie Kisses · 04-25-2011, 11:16 PM

Yes, because you didn't get DC, you would be responsible. It really stinks, but that's why DC is required for all transactions here.

garness · 04-25-2011, 11:49 PM

Dc is required for transactions here.

luvnmyboys · 04-26-2011, 12:12 AM

yes, without dc, i think it is your responsibility. sorry mama.

imasupernova · 04-26-2011, 12:15 AM

Problem with not getting DC to save you money now you have lost the entire sale. Its possible you are being taken advantage of but if you print your labels through paypal DC is only $.19c.

Now you are out everything.. bummer!

poppan · 04-26-2011, 12:25 AM

Agree that DC is required for transactions here, it's part of the DS rules. I haven't sold anything for a while but if it's still the same as before, it's only 19 cents or something to add DC if you buy your postage and print the shipping label out through paypal. Just thought I'd mention it for next time.

blessedwithbabies · 04-26-2011, 10:11 PM

Thanks so much mama's, I reimbursed her yesterday

I didn't know DC was required

lesson learned!

04-25-2011, 10:33 PM	#1
blessedwithbabies Registered Users Join Date: Mar 2009 Location: In MN with the mosquitos ;) Posts: 539 Ratings: 64 Feedback: 100%	I sent a diaper that never arrived, am I responsible for reimbursing? I sent a couple of diapers a month ago to a mama. I had went down in price on the sale and so I didn't get a tracking # to save $$. They haven't arrived yet. I have the receipt that I sent it out showing her zip code. She opened a paypal dispute claim and I'm wondering, is it my responsibility to reimburse those charges even though I can prove I sent the diapers out? I definately want to do the right thing and I wouldn't even hesitate to just reimburse her except I'm so tight on $$ right now, I'll actually overdraw just reimbursing her. Thanks for your help mamas Advertisement

04-25-2011, 10:36 PM	#2
november Registered Users Join Date: Aug 2009 Location: Texas Posts: 2,418 Ratings: 32 Feedback: 100% My Mood:	Re: I sent a diaper that never arrived, am I responsible for reimbursing? I would say yes in this situation. Sorry, mama. That's just what I would personally do. __________________ Married to my high school sweetheart since 2007 Mama to (5) & (3m)

04-25-2011, 10:41 PM	#3
jveprek Registered Users Join Date: Jul 2007 Posts: 4,000 Ratings: 192 Feedback: 100% My Mood:	Re: I sent a diaper that never arrived, am I responsible for reimbursing? The crummy thing is that without a delivery confirmation number, you can't prove if she got them or not, so I think they will say you are responsible. She could have gotten them, she could have not, but there is no way to prove it either way. __________________ Shop at Amazon.com? Please bookmark, share, and use Madi's link. She earns 4% back and the money goes for therapy items insurance won't cover! Mom to Conner & Madilynn & wife to handsome DH David! Read my blog about my Madi who has spina bifida & hydrocephalus

04-25-2011, 11:14 PM	#4
phridae Registered Users Join Date: Oct 2008 Location: Clinton, Wisconsin Posts: 2,559 Ratings: 31 Feedback: 100% My Mood:	Re: I sent a diaper that never arrived, am I responsible for reimbursing? I had my hubby ship off a package once, as well as drop a few more that I had labels for at the PO. He didn't get a DC number and of course that momma claimed it never arrived. I honestly don't believe her, and I'm sure that when she saw the lack of DC she took advantage of me. =/ I had no choice but to refund her. __________________

04-25-2011, 11:16 PM	#5
Fishie Kisses Registered Users Join Date: Dec 2006 Location: SJV, CA Posts: 17,654 Ratings: 211 Feedback: 100% My Mood:	Re: I sent a diaper that never arrived, am I responsible for reimbursing? Yes, because you didn't get DC, you would be responsible. It really stinks, but that's why DC is required for all transactions here. __________________ Tashauna~~proud wife to my trained boo-boo fixer and mama to 4 boys on earth (Jordan-01/15/08, Logan-12/16/09, Connor-05/17/11)...and finally our rainbow Jackson (11/24/13)! and two in heaven ^i^ (10wks-11/12 and 4 weeks 2/13) Try SWAGBUCKS and get paid!! I've earned over $1000 just since Jan 1, 2013!!!

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