Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
Thread Tools Display Modes
Old 08-11-2011, 09:47 PM   #1
jessnic's Avatar
Registered Users
Join Date: Feb 2011
Posts: 2,553
Babies R Us and a broken PISA

I am on vacation so I do not have my paperwork.....hopefully you mamas can help. I bought a Medela Pump in Style Advance in May and I got the buyers protection on the pump. Today I noticed that the right tube seemed loose where it physically connects to the pump, and now I can see that the little air inlet you connect the pump to is cracked and air is leaking out. Has anyone used the buyer protection from Babies R Us to replace their pump? How did it work? I have a back up manual pump so I am not in a crisis, but I need my real pump back fast if possible!


Married to my best friend, living the navy wife life, and loving every minute of being a SAHM to DS (born July 2011)!
jessnic is offline   Reply With Quote
Old 08-11-2011, 10:29 PM   #2
Registered Users
Join Date: Jun 2008
Posts: 2,708
Re: Babies R Us and a broken PISA

I don't know specifically about BRU buyer protection, but when I dropped my Ameda pump and broke it, I called Ameda customer service and they shipped me a new one right away. Maybe you can try that avenue, too?

ETA: All they asked for was the serial number off the bottom of the pump.
Catherine, mama to Preschooler Girl 9/08, Toddler Boy 3/11, and Twin Girls 2/14!
VeganCupcake is offline   Reply With Quote
Old 08-12-2011, 12:51 AM   #3
mpfanny's Avatar
Registered Users
Join Date: Aug 2010
Location: Southern California
Posts: 1,271
My Mood:
When my faceplate broke I called them and they sent me a new one no problem.

ETA: I called Medela.

Sent from my iPhone using DS Forum
Mostly crunchy microbiologist-turned-SAHM to Avery 7.24.09
I Exclusively Pumped for over 24 Months!!!
mpfanny is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.